We’re looking for a rock star Account Manager to join our growing team, who have previous experience working at a marketing agency for approx. 1-3 years (either in the form of an Account Coordinator or Account Manager / Executive). As the main point of contact for clients, you’ll be responsible for building strong relationships, managing projects from start to finish, and ensuring successful delivery of creative campaigns. You’ll collaborate closely with our strategy, creative, and media teams to bring ideas to life and drive results.

RESPONSIBILITIES:

• Manage internal and external marketing initiatives for a portfolio of clients, in collaboration with the Account Director, Account Supervisor and/or Account Managers.
• Fully comprehend client briefs and develop a project plan to deliver on agreed upon expectations, communicating elements of the brief to internal and external teams, and ensuring comprehension of the objectives and underlying strategy.
• Manage a variety of work streams including traditional, integrated, digital, social, email and promotional projects.
• Plan projects and supervise the execution of the various stages of production from start to finish (e.g., manage scope, support teams in preparing and delivering assets, etc.).
• Balance the dual expectations of both the client and agency to ensure seamless project delivery and quality, effectively managing day-to day communications and ensuring all client requests are met in a timely and service-oriented manner.
• Develop strong client, partner, and vendor relationships.
• When required, reach out to freelance dev teams and get estimates.
• Provide administrative support to the Account Director and Account Supervisor (billing, profitability reports, forecasts, performance reports, setup tasks, etc.)
• Keep up to date on digital and integrated performance marketing tactics and trends to offer sound strategic recommendations to clients.
• With direction from the Account Director and Account Supervisor, provide tactical and strategic recommendations to enhance performance.We’re currently looking for an Account Supervisor to join our team who is equally passionate, and who thrives on finding creative solutions to ambiguous problems in a fast-paced environment.
• Reporting directly to our Account Director of Digital & Integrated, this person will have a pivotal role in coordinating between the creative and client service teams to ensure that client deliverables are created on-time, on-budget, and per the scope of work. From digital advertising, email campaigns and web/e-commerce, to newer technologies like VR and AR, we’re looking for someone who lives and breathes digital.
  

SKILLS & COMPETENCIES:

• Experience working in a marketing agency is an asset (with 1-3 years of experience at an Account Coordinator or Account Manager / Executive level)
• Experience working specifically within the digital space is a requirement (social, email, digital media, etc.)
• Knowledge of specific digital marketing is an asset (SEM, SEO, paid social media, display campaigns, content creation, analytics)
• Excellent communication skills, both written and spoken
• Exceptionally strong organizational skills across multiple projects and priorities
• Strong ability in project or account management
• Excellent client relationship management skills
• Ability to work with multidisciplinary teams
• Ability to adapt to workload and working conditions while maintaining a positive attitude and professional demeanor
• Proven interpersonal skills and ability to manage conflicts
• Sense of organization and of priorities
• Critical thinking and attention to detail
  

Why Join UsCo?

• Collaborate with a passionate team on innovative, award-winning campaigns.
• Work in a flexible, hybrid environment that values creativity and growth.
• Build meaningful client relationships and lead impactful projects.
• Enjoy opportunities for career development and professional growth.
  

Ready to bring your expertise to a team that loves thinking differently? Apply now and let’s create Something Different together. To apply, send your resume and a brief cover letter to matt@usco.ca with the subject line “Account Manager Application.”